Client information

CMM instruments may be utilised at any time as the Centre is accessible 24 hours a day.  Clients may be trained to use the instruments themselves or can have their work performed for them by highly qualified staff.  Please refer to the registration link below, as well as the fees link for information on our new booking system (PPMS - Platform Pilot Management System) and 2018 fee structure.

 


 

Accessing CMM facilities

 

Office hours of the Director

DISCUSS YOUR IDEA

Contact the CMM Lab Managers to discuss your idea or Client Liaison Officer.

CMM Director Professor Roger Wepf is available every Tuesday and Thursday between 12pm and 1pm. During these hours Professor Wepf will address any questions or concerns regarding the CMM laboratories. 

TechFinder can help you find the facilites to suit your project.  

Registering for CMM services

REGISTER FOR ACCESS

To access CMM facilities, please could you login to PPMS using your UQ Username details and follow the prompts to create an account/register.  Once you have created an account, you will need to submit a project – a ‘project’ is the work you are doing on the microscopes with a specific sample or for a specific research project.  You will be asked a number of questions about your project and about the safety of your sample.  You should receive an automatic notification when you submit your project.  As soon as your project has been validated by CMM staff then the system will generate a project number which you will be able to refer to when you contact CMM for any questions regarding your work, or for use when booking an instrument session.

For each project CMM/PPMS will also assign a CMM staff member as your project partner, who will be in charge to help you start the project and be your first contact person for all your needs with your project.

 

 

 

Services for industry

Enabling Innovation and Quality Control:

CMM helps industry to analyse and characterise their materials and can help foster innovation in industry with its in-depth knowledge and multi-disciplinary team. We can add substantial value to industrial research and development (R&D) or failure analysis.

CMM offers consultation, testing services, access to instruments, contract research or even long-term research collaborations e.g. co-funded by government grants. All this can be tailored to the needs of your business.

We also train and support industry users through short courses and one-on-one sessions, allowing them direct access to our world-class instrumentation.

With expertise in biology, materials science, nanotechnology, biomedicine, metallurgy, geology, archaeology and more, we are committed to help meet your business needs and facilitate innovation for Australian industry and SME.

If you would like to discuss how your business could benefit from our services, please contact our director, Professor Roger Wepf, (07) 3346 3966, email r.wepf@uq.edu.au

Fees

From 2018, all CMM instruments will be individually bookable under a new set of fee rules.

We have included some incentives to reduce the financial impact for your research, such as a 50% hourly fee reduction during ‘after-hours’ and an upfront payment option (Prepayment account) which has an additional  25% discount for all frequent users (see details below).

The new rules are the following:

UQ Clients (two options):

A)   Our Prepayment Option: $4000 upfront payment to gain a 25% discount on all instrument fees, as long as the payment is made before 12th of February.  The $4000 is your credit and you will be billed with a 25% discount on all instrument usage according to the hourly payment as per individual instrument fee structure (this is reflected on top right hand corner of the instrument booking page in CMM/PPMS).  Staff hours are not discounted. 

If you would like to take this option then please email a completed RISQ forms to cmm@uq.edu.au before 12th February.

B)   Hourly payment as per individual instrument fee structure (this is reflected on top right hand corner of the instrument booking page).

Associate Clients (two options):

A)   Our Prepayment Option: $5000 upfront payment to gain a 25% discount on the instruments, as long as the payment is made before 12th of February.  The $5000 is your credit and you will be billed with a 25% discount on all instrument usage according to the hourly payment as per individual instrument fee structure (this is reflected on top right hand corner of the instrument booking page in CMM/PPMS).  Staff hours are not discounted.

Please email cmm@uq.edu.au to let us know that you would like to take this option and we will contact you to arrange payment.

B)    Hourly payment as per individual instrument fee structure (this is reflected on top right hand corner of the instrument page).

External Clients:

Please contact CMM by phone (07 3346 3944) or by email cmm@uq.edu.au to let us know that you would like to access the centre and we will get back to you to discuss your requirements in detail.

Training

Group training sessions will have no charge.

One to one training sessions (where CMM staff assist a client on an instrument) will be charged per hour by calculating the instrument time as well as staff time.  Staff rates as below:

$30/hr – UQ client

$50/hr – Associate client

$200/hr – External client

Example: $40 (Instrument XY) plus $30 (assistance) = $70 to invoice.

Payment for service i.e. clients who want us to do the work

Similar to training above.  This work will be charged per hour by calculating the instrument time as well as staff time.  Staff rates as below:

$30/hr – UQ client

$50/hr – Associate client

$200/hr – External client

Example: $40 (Instrument XY) plus $30 (staff time) = $70 to invoice.

Please note that if you cancel your session 24 hours prior to the booking, then the session will be charged the full rate - unless you are able to transfer your booking to somone else.  Please email your project administrator or cmm@uq.edu.au to transfer your booking.

Billing:

At the end of each financial quarter, supervisors will receive a draft invoice with details about their students and the number of instrument hours accessed at CMM during the previous 3 months.

In addition to this, supervisors may request client usage as required at any time.

CMM pre-paid account with a 25% discount on the instruments:

For UQ clients please complete a RISQ from for a pre-paid account of $4000 by 12th February.  Please arrange to have the RISQ completed and signed by a financial delegate and return to cmm@uq.edu.au.

For Associate clients please email cmm@uq.edu.au to advise that you would like to take this option and CMM will contact you to arrange payment (see cost details above).

Under the new payment structure, the billing unit is the CI (the research group) and the whole group will gain the 25% discount on one payment.  A separate payment for each member of the same group is not required.

A CI/Group can have as many users/clients as they wish and each client can have various projects – these projects will be billed towards the CI’s credit.  Once the credit is used the 25% discount will still continue to the end of the year and will need to be renewed next year.

If you do not wish to take the pre-paid option then you will be on the hourly instrument rate. An hourly rate will be more cost effective if you use approximately 80 hours or less in a year.

Training

FIND THE RIGHT TRAINING

To assist in the use of our range of advanced microscopy and microanalysis equipment, the Centre offers education and training that enables clients to reach a level of proficiency where they can operate independently.  The majority of clients accessing the Centre participate in educational instruction - link to more information on our training page.

Training dates 2018.

All clients need to undertake the relevant OH&S lab inductions before they can access CMM facilities.

Booking your instrument

COLLECT YOUR DATA

When you have completed your training and OH&S inductions, you can go ahead an book your instrument using the CMM booking database.

Publishing your work

PUBLISH YOUR WORK

Clients are requested to acknowledge CMM in all publications generated through the assistance of CMM staff and the use of CMM facilities. When you are publishing your research, please remember to acknowledge the assistance of CMM staff, the role of our facilities and expertise. Acknowledgments demonstrate that investments in equipment and people have led to important outcomes. Your publications, presentations, and posters are a vital part of the business case for ongoing funding of any platform – “we help you and you us”.

Please acknowledge CMM as follows:

"The authors acknowledge the facilities, and the scientific and technical assistance, of the Australian Microscopy & Microanalysis Research Facility at the Centre for Microscopy and Microanalysis, The University of Queensland" 

In brief:

“The author(s) acknowledge(s) the support of the AMMRF at the Center for Microscopy and Microanalysis at the University of Queensland”

If authors wish to single out CMM support staff, or –when appropriate- include them as co-authors(s), they, of course, are welcome do so.

In addition, all published work that includes use of CMM should be reported to CMM administration and be collected in the CMM publication database. Therefore, please send a copy of, or reference to your paper to cmm@uq.edu.au

Please include the AMMRF logo in the 'acknowledgements slide' of your presentations. Please include our logo and the acknowledgement statement above in your posters. Download AMMRF logo.

 

 

 

If you have any questions regarding access to CMM facilities, please contact our Client Liaison Officer Jenny Brown on cmm@uq.edu.au​