Client information

CMM instruments may be utilised at any time as the Centre is accessible 24 hours a day.  Clients may be trained to use the instruments themselves or can have their work performed for them by highly qualified staff.  Please refer to the registration link as well as the fees link below for detailed information on how to get access to CMM facilities.

NEW: As part of our annual review of services, the CMM is looking to streamline how it provides training to the user community.  The aim is to ensure that those being trained are gaining sufficient practical experience on the instruments to reinforce and enhance their initial training and that they are committed to using these skills in their projects.

From 2019 clients who are undertaking their first bloc training courses (e.g. in SEM and TEM) will be required to commit to a training and skills enhancement credit of $400.  This credit will include 10 hours of access time on the instruments for which they have trained and which can be used for their research projects and to enhance their knowledge.

This credit is available for six months from their initial training and is not transferable to other users or other techniques.

For clients whose projects will require less than this time there will remain options for staff to assist in or collect the data using the pay for service model at CMM.

Ultimately this will provide better and more skilled users of the facilities in the future, as well as allowing for more efficient service to all clients.


 

Accessing CMM facilities

 

Office hours of the Director

DISCUSS YOUR IDEA

Contact the CMM Lab Managers to discuss your idea or Client Liaison Officer.

CMM Director Professor Roger Wepf is available every Tuesday and Thursday between 12pm and 1pm. During these hours Professor Wepf will address any questions or concerns regarding the CMM laboratories. 

TechFinder can help you find the facilites to suit your project.  

Registering for CMM services

REGISTER FOR ACCESS

To access CMM facilities, please could you create an account on PPMS using your UQ login details.  Once you have created an account, then you will need to submit a project for the work that you want to do with your sample on the microscopes. 

New projects are reviewed every Friday morning during our management meeting where a member of CMM staff will be assigned to your project to help you get started with accessing CMM facilities. 

Following the Friday morning meeting, you will be contacted by CMM admin to provide you with your project reference number as well as the contact details of the member of staff who is assigned to your project.

The staff member will then contact you to discuss your project in further detail.  This will also include discussion about your instrument training and laboratory safety inductions as required.

 

Services for industry

Enabling Innovation and Quality Control:

CMM helps industry to analyse and characterise their materials and can help foster innovation in industry with its in-depth knowledge and multi-disciplinary team. We can add substantial value to industrial research and development (R&D) or failure analysis.

CMM offers consultation, testing services, access to instruments, contract research or even long-term research collaborations e.g. co-funded by government grants. All this can be tailored to the needs of your business.

We also train and support industry users through short courses and one-on-one sessions, allowing them direct access to our world-class instrumentation.

With expertise in biology, materials science, nanotechnology, biomedicine, metallurgy, geology, archaeology and more, we are committed to help meet your business needs and facilitate innovation for Australian industry and SME.

If you would like to discuss how your business could benefit from our services, please contact our director, Professor Roger Wepf, (07) 3346 3966, email r.wepf@uq.edu.au

Fees

From 2018, all CMM instruments are individually bookable under a new set of fee rules.

We have included some incentives to reduce the financial impact for your research, such as a half-price reduction during ‘after-hours’ and an upfront payment option (prepayment account) which has an additional  25% discount for all frequent users (see details below).

UQ Clients (two options):

A)   Prepaid Account: $4000 upfront payment to gain a 25% discount on all instrument fees for the remainder of the year.  Payments must be made before 12th February 2018.  Please note that staff assisted hours are not discounted.

If you would like to take this option then please email a completed RISQ forms to cmm@uq.edu.au.

B)   Hourly rate, per individual instrument - this is reflected on top right hand corner of the instrument booking page.  You will see this rate once you have completed the relevant training and have a booking licence for the instrument.

Associate Clients (two options):

A)   Prepaid Account: $5000 upfront payment to gain a 25% discount on all instrument fees for the remainder of the year.  Payment must be made before 12th February 2018.  Please note that staff assisted hours are not discounted.

Please email cmm@uq.edu.au to let us know that you would like to take this option and we will contact you to arrange payment.

B)    Hourly rate, per individual instrument - this is reflected on top right hand corner of the instrument booking page.  You will see this rate once you have completed the relevant training and have a booking licence for the instrument.

External Clients:

Please contact CMM by phone (07 3346 3944) or by email cmm@uq.edu.au and we will get back to you to discuss your requirements in detail.

Training

Group training sessions will have no charge.

One to one training sessions (where CMM staff assist a client on an instrument) will be charged per hour by calculating the instrument time as well as staff time.  Staff rates as below:

$30/hr – UQ client

$50/hr – Associate client

$200/hr – External client

Example: $40 (Instrument XY) plus $30 (assistance) = $70 to invoice.

Payment for service i.e. clients who want us to do the work

Similar to training above.  This work will be charged per hour by calculating the instrument time as well as staff time.  Staff rates as below:

$30/hr – UQ client

$50/hr – Associate client

$200/hr – External client

Example: $40 (Instrument XY) plus $30 (staff time) = $70 to invoice.

Please note that if you cancel your session 24 hours prior to the booking, then the session will be charged the full rate - unless you are able to transfer your booking to somone else.  Please email your project administrator or cmm@uq.edu.au to transfer your booking.

Billing:

Currently we are billing 3 times a year.  The first invoice is for the period 1st January to 30th April.  Second invoice is for the period 1st May to 31st August.  The third invoice is for the period 1st September to 30th November.

Supervisors will receive a CMM invoice along with session details for each member in their group.

Supervisors may request their group's usage at any time.  Please email cmm@uq.edu.au for this information.

CMM pre-paid account with a 25% discount on the instruments:

Under the new payment structure, the billing unit is the research group.  The whole group will gain the 25% discount on one payment.  A separate payment for each member of the same group is not required.

A group can have as many users as they wish and each user can have any number of projects.  These projects will be billed towards the Group Leader's credit.  Once the credit is used the 25% discount will still continue for the remainder of the year.  It will need to be renewed the following year.

If you do not wish to take the pre-paid option then you will go on the hourly instrument rate.  An hourly rate will be cost effective if you use approximately 80 hours or less in a year.

Training

FIND THE RIGHT TRAINING

To assist in the use of our range of advanced microscopy and microanalysis equipment, the Centre offers education and training that enables clients to reach a level of proficiency where they can operate independently.  The majority of clients accessing the Centre participate in educational instruction - link to more information on our training page.

Training dates 2018.

All clients need to undertake the relevant OH&S lab inductions before they can access CMM facilities.

Booking your instrument

COLLECT YOUR DATA

When you have completed your instrument training and received a booking licence, as well as the relevant laboratory safety inductions, you can go ahead an book your instrument using the CMM booking database (PPMS).

Publishing your work

PUBLISH YOUR WORK

Clients are requested to acknowledge CMM in all publications generated through the assistance of CMM staff and the use of CMM facilities. When you are publishing your research, please remember to acknowledge the assistance of CMM staff, the role of our facilities and expertise. Acknowledgments demonstrate that investments in equipment and people have led to important outcomes. Your publications, presentations, and posters are a vital part of the business case for ongoing funding of any platform – “we help you and you us”.

Please acknowledge CMM as follows:

"The authors acknowledge the facilities, and the scientific and technical assistance, of the Australian Microscopy & Microanalysis Research Facility at the Centre for Microscopy and Microanalysis, The University of Queensland" 

In brief:

“The author(s) acknowledge(s) the support of the AMMRF at the Center for Microscopy and Microanalysis at the University of Queensland”

If authors wish to single out CMM support staff, or –when appropriate- include them as co-authors(s), they, of course, are welcome do so.

In addition, all published work that includes use of CMM should be reported to CMM administration and be collected in the CMM publication database. Therefore, please send a copy of, or reference to your paper to cmm@uq.edu.au

Please include the AMMRF logo in the 'acknowledgements slide' of your presentations. Please include our logo and the acknowledgement statement above in your posters. Download AMMRF logo.

 

 

 

If you have any questions regarding access to CMM facilities, please contact our Client Liaison Officer Jenny Brown on cmm@uq.edu.au​